Terms & Privacy Policy

Privacy Policy

General Information

We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.

Your Information

We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.

Collected Information

Your personal information is collected through our contact forms. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address) and demographic information (e.g., your zip code).

What we do with this information

Certain information, such as your name, email address, phone number and postal address is collected in order to verify your identity, to enable us to contact you back regarding your interest in our products and services, for delivering products purchased from us and for setting up accounts i.e. for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.

Cookie Policy

By using our website (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.

We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to our Policy and any such changes.

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Our cookies help us to provide interactive features to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook and providing us with information to help us continually improve our website.

We do not use cookies to collect any personally identifiable or sensitive information (without your express permission) or to pass personally identifiable data to third parties or pay sales commissions.

What cookies do we use and how do we use them?

We use 1st and 3rd Party Cookies for a better browsing experience.

1. Analytical Performance Cookies via Google Analytics

Analytical performance cookies are used to monitor the performance of our websites, for example, to determine the number of page views and the number of unique users a website has. Web analytics services may be designed and operated by third parties. The information provided by these cookies allows us to analyse patterns of user behaviour and we use that information to enhance user experience or identify areas of the website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address) and it is only used for statistical purposes.

How do we use these cookies?

We use these cookies to measure users' behaviour to better develop our websites. By using web analytics services provided by Google Analytics we can analyse which pages are viewed and how long for and which links are followed, and we can use this information to provide more content which is of interest. We also use this analysis to report on our performance.

How long is the data retained?

Such collected data is retained for a period of 26 months after which will be automatically deleted, however this will reset on new activity should you revisit our website again thereafter.

To read more information about Google Analytics cookies please visit:
http://www.google.com/analytics/learn/privacy.html

How can I opt out?

If you would prefer to opt out, please download and install the add-on for your current web browser:
https://tools.google.com/dlpage/gaoptout

2. Other Third Party Cookies

You may notice on some pages of our websites that cookies have been set that are not related to ourselves. When you visit a page with content embedded from, for example, YouTube, Facebook, Google+, Twitter.  These third party service providers may set their own cookies on your device. John Dale Ltd does not control the use of these third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. Please check the third party websites for more information about these cookies and how to change the settings.

How do I manage or opt out of Cookies?

Cookies, including those which have already been set, can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies. In some cases, you can choose to accept cookies from the primary site, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies. Deleting or blocking cookies may reduce functionality of the site. To learn more about how to reject cookies, visit www.allaboutcookies.org or go to the help menu within your internet browser. If you experience any problems having deleted cookies, you should contact the supplier of your web browser.

For more information about cookies please visit: www.allaboutcookies.org and for more information about behavioural advertising in particular please visit: www.youronlinechoices.com/uk/

General information about data protection may be found at: Information Commissioner's website: www.ico.org.uk

Direct Marketing Association: www.dma.org.uk

Consumer advice from the DMA: www.dmaresponsibility.org